DLCCC Front Desk Weekend and Evening Staff Job at Detroit Lakes Community and Cultural Center, Detroit Lakes, MN

cVFlOENXQUI2N1pUM3lNci9KUWFmSGNQV1E9PQ==
  • Detroit Lakes Community and Cultural Center
  • Detroit Lakes, MN

Job Description

Job Summary: A DLCCC Front Desk Representative is responsible for creating a positive member experience by providing a superior level of customer service to our members, prospective members, and guests.

Must be available 7am-6 pm on Saturdays, 10 am-6 pm on Sundays, and occasional weekday evenings and Friday Evenings as needed from 5:00pm – 10:00pm. Shifts are from 4 to 6

hours. One weekend off a month.

Key Duties and Tasks:

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
  • Serves as the first point of contact for all customer questions, concerns and comments
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check-in members
  • New member enrollments.
  • Stays current on new program offerings and schedules
  • Attend Front Desk meetings
  • Schedule court use, classes and any other appointments and needed
  • Daily POS activity
  • Update member account information
  • Respond to member questions and concerns in a timely and professional manner and elevate to Manager as needed
  • Assist in maintaining the neatness and cleanliness of the club
  • Other duties as assigned by the Front Desk Supervisor

Desired Qualifications:

  • Customer service background preferred
  • Knowledge of a POS system
  • Enjoys meeting new people
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude
  • Punctuality and reliability are a must
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations
  • Strong listener with the ability to empathize and problem solve
  • Dedication to the success of the facility
  • Wear appropriate clothing
  • Maintain a positive attitude with members and staff

Position:

  • Is a part-time position
  • Is an “at will” position
  • Reports directly to the Front Desk Supervisor.

Salary/Wage/Benefits:

  • Free Single membership at date of hire
  • Discount on services and logo apparel
  • Discount on Historic Holmes Theatre productions

Learn, grow and play at the Detroit Lakes Community and Cultural Center! Full fitness, aquatics and recreation facility with a giant, indoor play-land. 8-lane pool, track, courts, classes and a beautiful 800+ seat performing arts theatre, conference room and ballroom!

Job Tags

Shift work, Weekend work, Sunday, Saturday, Afternoon shift, Weekday work,

Similar Jobs

Year Up United

Sales Fundamentals Career Training Program Job at Year Up United

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an...

Memorial Healthcare System

Clinical Nurse Educator -Operating Room - FT - Days - JDCH Job at Memorial Healthcare System

 ...continuing education, and assessment of the ongoing competency of clinical staff.OR experience requiredPediatric experience...  ...strategic plan and vision of the organization.Collaborates with nursing leaders and staff to assess the learning needs and competencies... 

Baxter International Inc

Tech 1, Manufacturing Job at Baxter International Inc

 ...This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. Youll feel a sense of purpose throughout the organization, as we know our work... 

DoorDash

Delivery Driver Job at DoorDash

 ...Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted...  ...) ~ Any car, scooter, or bicycle (in select cities) ~ Driver's license number ~ Social security number (only in the US)... 

Lakewood Ranch Golf and Country Club

Housekeeping Attendant Job at Lakewood Ranch Golf and Country Club

 ...Position Summary: The Housekeeper is responsible for maintaining a clean, organized, and welcoming environment throughout all areas of the country club. This includes daily cleaning and servicing of restrooms, locker rooms, dining areas, offices, and other common spaces...