Job Description

End Client: State of North Carolina
Job Title: GIS Analyst
Duration: 12+ Months
Start Date: ASAP
Location: Remote
Position Type: Contract
Interview Type: Webcam Interview Only
Requirement ID: SNC_GIS681_RP
Position # : NCDOT-Specialist- Mid Level (767681)

Department of Transportation

Description:

• This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit.
• This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to other GIS Unit teams.
• Position requires skills utilizing ArcGIS Pro, GIS analysis, customer service, familiarity with linear referencing solutions, and familiarity with ArcGIS Online.

Required:

• Excellent Verbal Communication in customer service situations
• ArcGIS Pro
• ArcGIS Online
• Ticketing writing within Enterprise Ticketing Systems like ServiceNow or similar

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V Group Inc . is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/contracts with the following states: CA, FL, GA, MD, MI, NC, NY, OH, OR, PA,TX, VA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.

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