Job Title: Sales & Data Administrator (Client Success Support)
About Us:
We're a fast-growing lead generation marketing company helping attorneys and law firms grow their practices through high-quality client acquisition solutions. Our team is passionate about delivering results and exceptional service — and we're expanding our Client Success department to keep up with demand.
About the Role:
We're looking for a detail-oriented and service-driven Data/Sales Administrator to support our client success and sales operations teams. Think of this as an entry-level Client Success Manager role — you'll play a critical part in ensuring our law firm clients get the most from their marketing campaigns.
This is a fully onsite position where you'll interact with our internal sales and marketing teams, ensure accurate client data management, and provide frontline support to attorneys and legal offices.
Key Responsibilities:
• Serve as the first point of contact for client questions about lead data, campaign performance, and account updates
• Monitor and maintain accuracy of lead records in CRM and other tracking systems
• Assist Client Success Managers with onboarding tasks, data audits, and reporting
• Generate and format weekly/monthly performance summaries for clients
• Track ticket resolutions and client communications
• Identify trends or issues in client campaign performance and escalate as needed
• Support the sales team with proposal prep, notes, and documentation
• Help ensure clients are satisfied and feel supported through timely, professional communication
You'd Be a Great Fit If You:
• Are detail-oriented, organized, and able to juggle multiple tasks with ease
• Communicate clearly and professionally, both in writing and over the phone
• Enjoy working with data, spreadsheets, and CRM tools (we'll train you!)
• Are curious, coachable, and eager to grow in a fast-paced environment
• Are comfortable speaking with attorneys and legal professionals
• Thrive in a collaborative, in-office work environment
Preferred Qualifications:
• 2+ years in an administrative, client-facing, or data-related role
• Experience with CRMs (e.g., Salesforce, Sidekick), Convoso, Google Suite, Microsoft Excel.
• Background in legal services, marketing, or sales support is a plus.
Why Join Us?
• Be part of a mission-driven team transforming the way attorneys grow their firms
• Gain hands-on experience in marketing, data operations, and client success
• Enjoy a collaborative team culture where your input and growth matter
• $50,000 to $60,000 annually
• Comprehensive benefits (50% employer covered medical/dental/vision package, childcare reimbursement, employer sponsored life insurance & gym membership).
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