Job Description

A client of ours located in Cranbury, NJ is looking for a Warehouse Clerk. 

Shift: 9:00am - 5:30pm

Pay Rate: $19.50 per hour

Responsibilities:

• Responsible for numerous outbound and inbound activities.
• Packing and ship confirming the distributor orders, updating KPIs, investigation of orders not shipped or received on time, and root cause on lines not shipped or processed properly.
• Examines records such as bills, computer printouts, bills of lading, and related documents and correspondence and Informs customer of returns, shipping dates, anticipated delays and any additional information needed by customer using email.
  
• Confers with warehouse or common carrier personnel to expedite or trace missing or delayed shipments.
• Compiles statistics and prepares various reports for management.
• Investigates overdue and damaged shipments or shortages in shipments for customers and/or common carriers.
• Analyzes complaints concerning billing or service rendered, that refers to complaints of service failures to designated departments for investigation, updating customers on a timely basis.

Requirements:

• Ability to successfully communicate – both verbal and written
• Intermediate skills in MS Word and Excel
• Experience or any WMS experience helpful
• Proficient Data Entry Skills
• Ability to follow through and provide excellent customer service
• Ability to efficiently solve problems
• Ability to establish priorities and accomplish multiple tasks
• Must be organized

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